What to Do If You Receive a Amazon Account Suspension Message
Sellers must be vigilant against scams, especially regarding their Amazon seller account, as scammers may try to gain access to personal or financial information. If a seller receives a text message or email claiming to be from Amazon about a suspended account, take the following steps to ensure it is from Amazon, not a phishing scam:
- Verify the Source: Check if the message is from an unknown or suspicious email address or phone number. Amazon will never ask for personal or financial information through email or phone.
- Check Account Status: Log into the Amazon seller account to confirm if the account is suspended.
- Report the Scam: If the message is confirmed to be a scam, the seller should report it to Amazon immediately. Forward the email or message to Amazon's security team at spoof@amazon.com.